Terms of service

About these terms

These terms and conditions govern your use of this website and any purchases made through it. By placing an order with us, you agree to these terms.

Products and pricing

We make every effort to ensure product descriptions, images, and prices are accurate. Prices are shown in the currency displayed at checkout and include VAT where applicable, unless stated otherwise. We reserve the right to correct pricing errors and to change prices at any time without notice.

Orders and acceptance

Placing an order is an offer to buy. We'll send an order confirmation once your order is received, but this does not guarantee acceptance — we may decline or cancel an order (for example, due to stock issues or a pricing error), in which case you'll receive a full refund.

Trade and barber accounts

Trade pricing is available to registered, verified barbers and barbershop professionals. We reserve the right to review, decline, or remove trade account access at our discretion, and trade pricing is intended for professional use, not resale outside your business.

Payment

Payment is taken at the time of order. We use trusted third-party payment providers to process transactions securely — we do not store your full card details.

Returns and shipping

Our returns process is set out in our Refund Policy, and our delivery terms are set out in our Shipping Policy.

Intellectual property

All content on this site — including text, images, logos, and branding — belongs to Dark Stag or its licensors and may not be used or reproduced without permission.

Limitation of liability

We aren't liable for any indirect or consequential loss arising from your use of this site or our products, except where such liability cannot be excluded by law.