Frequently Asked Questions
Straight answers about Dark Stag products, orders and professional tools.
Need to know
Frequently asked questions
Can't find what you need? Contact the Dark Stag team and we will help.
Why should I choose Dark Stag?
Dark Stag makes professional barber tools and styling products with a concise, carefully developed range. We are proud of the products we make and the service we provide.
How do I care for my scissors effectively?
Clean and dry your scissors after use, oil the pivot regularly and check the tension before cutting. Store them securely and have them serviced by a professional sharpener when required.
My Dark Stag product is defective. What should I do?
Please contact us with your order details and photographs of the issue. If the product was purchased from another retailer, return it to the original place of purchase with your receipt.
Do you provide a credit system for purchases?
Not at this time. Registered barbers can access professional pricing and eligible barber benefits through their account.
Still need an answer?
Send the team your question and we will point you in the right direction.